Shipping and returns

How long does it take to receive my package?

The delivery time within Sweden is 1-3 business days, and for countries outside of Sweden, it is 2-5 business days. You can track your package using the tracking number sent in your order confirmation via email (only visible to customers who provided their email in the order).

How do I get my tracking number?

To receive your tracking number, please provide your email during checkout. If you forget this but still want to track your package, contact us and we will send you your tracking number!

I want to make a return, how do I do it?

You are welcome to return products that are in their original condition within 14 days of receiving the order. We charge a return fee of 39 SEK. If you want to make a return within Sweden, please stick the return label included in your package over the existing shipping label and send the package back. A refund will be issued when we receive your package in unused and original condition (return shipping cost is not refundable). Orders outside of Sweden do not include a return label, so we kindly ask you to email us at cajsamaddish@hotmail.com or fill out the contact form on the website to initiate the return. Please note that the return shipping cost is always the customer’s responsibility for orders outside Sweden.

I received a customs fee on my order outside of Sweden, what should I do?

If you have received a customs and/or VAT fee for your package (orders outside of Sweden), please contact us at cajsamaddish@hotmail.com with an attached copy of the invoice, and we will get back to you as soon as possible.